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leen04 Author

Level 1

4 points

Asking for old apple id’s password

I’ve logged into my Apple ID on my mums old iPad , but whenever I try to update my apps it asks for her apple id’s password.

iPad Air, iOS 11

Posted on Apr 27, 2019 2:17 PM

Top-ranking reply

Eric Root

Level 10

684,615 points

Posted on Apr 27, 2019 2:31 PM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review

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Asking for old apple id’s password

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