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Safari is not accessible

Safari is totally useless. It is not on the upper toolbar either. What can I do?

MacBook Pro 15", macOS 10.12

Posted on May 5, 2019 8:12 AM

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Question marked as Top-ranking reply

Posted on May 5, 2019 11:44 AM

Thank you Dominic, this issue was fixed by step 3 of your suggestions and is working properly; I appreciate your help in coaching me to resolve this even though I'm not sure what it was that caused it in the first place. (:

Thanks again.

9 replies

May 5, 2019 9:44 AM in response to novice from tx

Go step by step and test

   1. Restart the Router.

       Startup in Safe Mode.    https://support.apple.com/en-us/HT201262

       Launch Safari and test.

       Restart normally by clicking the “Restart” button at the bottom.

   2. Launch Safari holding the shift key down and test.


   3. Check for adware. 

      Run  the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

      For instructions:  Install Malwarebytes for Mac          Uninstall Malwarebytes for Mac

      Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.

      Restart the computer and relaunch Safari holding the shift key down.


  4. If the steps posted above don’t help:

      Download EtreCheck: https://etrecheck.com/maspro  and post the report here.

      Click, “Free Download” button and then  “Click to download” button.

      Open Downloads folder, click on it to open, and then select ”Open”.

      Click on the bouncing  EtreCheck icon in the Dock.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.

Safari is not accessible

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