You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Visa decline

Im trying to remove my visa because it keeps on subscribing to subscriptions and keeps on taking money.. All wht i want to delete my visa from the purchase method and it keeps on telling me there’s an active subscription that requires one payment, wht should I do?

iPhone 8, iOS 12

Posted on May 11, 2019 3:48 AM

Reply
Question marked as Top-ranking reply

Posted on May 11, 2019 5:14 AM

Check your subscriptions and make sure they are all cancelled.


Purchases - View, change, or cancel your subscriptions


Purchases - Subscriptions not billed through Apple 


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide

1 reply
Question marked as Top-ranking reply

May 11, 2019 5:14 AM in response to A7madMA

Check your subscriptions and make sure they are all cancelled.


Purchases - View, change, or cancel your subscriptions


Purchases - Subscriptions not billed through Apple 


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide

Visa decline

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.