You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

i need help backing up my phone

i need help backing up my phone plz

iPhone 7, iOS 12

Posted on May 16, 2019 1:17 PM

Reply

Top-ranking reply

Level 10

166,585 points

Posted on May 16, 2019 1:20 PM

If you can't back up to iCloud or restore from iCloud backup failed - Apple Support

If your iTunes backup couldn't be completed or you can't restore from a backup - Apple Support

If neither of those help, post back with detailed information about what you tried and what happened when you tried.

View in context

Similar questions

2 replies

Top-ranking reply

Level 10

166,585 points

May 16, 2019 1:20 PM in response to jeeyhan

If you can't back up to iCloud or restore from iCloud backup failed - Apple Support

If your iTunes backup couldn't be completed or you can't restore from a backup - Apple Support

If neither of those help, post back with detailed information about what you tried and what happened when you tried.

Reply

May 16, 2019 1:19 PM in response to jeeyhan

Read this to help you

https://support.apple.com/en-gb/HT203977

Reply

i need help backing up my phone

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up