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Level 1

7 points

Smart case

Why my smart case stop working suddenly? It stop charging the phone and cannot be charged

it is a smart battery case for iphone xs

iPhone X, iOS 12

Posted on May 17, 2019 12:50 PM

Top-ranking reply

Level 1

102 points

Posted on May 17, 2019 12:51 PM

Try restarting your iPhone XS, also please check to make sure you are on the latest iOS.

If that does not work, please contact Apple Support

Thanks

Tyge

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1 reply

Top-ranking reply

Level 1

102 points

Try restarting your iPhone XS, also please check to make sure you are on the latest iOS.

If that does not work, please contact Apple Support

Thanks

Tyge

Smart case

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