unlocking ipad

Does your screen look something like this (with the ID being shown not yours)? -

If a used iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it).

If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you, nor find the previous owner for you, and neither can the websites that offer to unlock it for a fee: these are scams.

You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.

Or is the screen asking for a numerical code (the passcode)? In that case you may be able to retrieve the situation by erasing the device:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If that doesn't work you will have to get the passcode from the previous owner (or return it).

Only if the original owner can help with his/her passcode and Apple ID & password.