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rhea161 Author

Level 1

4 points

Sound for calls

I cannot hear anyone nor can anyone hear me on a call. Even when I record a video the sound is not getting recorded . However I can listen to music and videos

Posted on May 19, 2019 9:36 AM

Top-ranking reply

ProustGiulio

Level 10

208,488 points

Posted on May 19, 2019 9:42 AM

See this support guide:

If the microphones on your iPhone, iPad, and iPod touch aren't working - Apple Support

If you get no help, have your device inspected at an Apple Store or AASP: Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

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Sound for calls

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