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Level 1

4 points

factory reset to brand new

I found this old phone of mine and cannot remember or change the icloud password. I just want to reset it so I can log in with my new codes.

iPhone 5

Posted on May 24, 2019 7:03 AM

Top-ranking reply

Level 7

33,273 points

Posted on May 24, 2019 7:10 AM

You can reset it using iTunes following the steps from this article:

However, if "Find My iPhone" was enabled on that phone, it would be Activation Locked to that Apple ID.

You have to recover access to it, or contact Apple if you have a box and a proof of purchase.

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