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Hi guys, last night I purchased a subscription which I did not want to purchase, I have cancelled the subscription within 24 hours but it’s taken the full amount when I thought it was a monthly payment but I do not wish to carry on with the subscription. Can I be refunded?
iPhone 8, iOS 12
You did actually cancel the subscription? (just deleting the app won't do it) - please see View, change, or cancel your subscriptions - Apple Support - cancel it to avoid any further payments.
Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support
However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support
Alternatively go to the page suggested in the Help page linked to above: Report a Problem
You did actually cancel the subscription? (just deleting the app won't do it) - please see View, change, or cancel your subscriptions - Apple Support - cancel it to avoid any further payments.
Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support
However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support
Alternatively go to the page suggested in the Help page linked to above: Report a Problem
Subscription
