You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Fraudulent use of Phone.

I have just contracted with Virgin Mobile to enter into an Agreement for an Apple iPhone XR. I have been notified by you that my Apple ID was used on an Apple XR at 7.21am today. As I did not receive the iPhone until this afternoon, I have no idea how this has happened. The courier bringing the parcel was from Yodel, who I understand from Virgin loaded it onto their courier's vehicle at 6.12am today. Please advise what I should do next. Incidentally, I have also been notified by Asda Bank that my Credit Card was used yesterday IN BRAZIL, which makes me wonder if someone has stolen my identity.

Regards - Paul Simpson

iPhone XR, iOS 12

Posted on May 28, 2019 10:55 AM

Top-ranking reply

IdrisSeabright

Level 10

169,769 points

Posted on May 28, 2019 11:46 AM

This is a user-to-user support forum. You're not addressing Apple here.

See this article:

If you think your Apple ID has been compromised - Apple Support

View in context

Fraudulent use of Phone.

Similar questions