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Fake email?

I got a email at 7:56pm today saying my Apple ID is being locked out and to sign in to get from being locked out? I tried it and it asked for all my info, my name, my S S my debit card, and a picture of myself from my photo ID? I believe this is a scam and wanted to confirm. Thanks.




[Image Edited by Moderator to Remove Personal Information]

Posted on Jun 2, 2019 8:21 PM

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Question marked as Top-ranking reply

Posted on Jun 2, 2019 8:33 PM

It was indeed a scam designed to steal your Apple ID credentials. I hope you didn't enter any information. If you did be sure to change your password: If you think your Apple ID has been compromised - Apple Support


Read: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support for identification/reporting tips.

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Question marked as Top-ranking reply

Jun 2, 2019 8:33 PM in response to Claudiahardy2019

It was indeed a scam designed to steal your Apple ID credentials. I hope you didn't enter any information. If you did be sure to change your password: If you think your Apple ID has been compromised - Apple Support


Read: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support for identification/reporting tips.

Jun 2, 2019 8:47 PM in response to Claudiahardy2019

Apple won't send you an email/text telling you your account is disabled/restricted  or will be disabled/restricted. You will find out the next time you try to log in somewhere.


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Fake email?

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