You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Updating payment card

Everyrime I try to update my payment info(new debit card) it says I need to verify my old card but I can’t.

iPhone X, iOS 12

Posted on Jun 3, 2019 4:12 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2019 4:34 AM

Try removing it via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

4 replies
Question marked as Top-ranking reply

Jun 3, 2019 4:34 AM in response to Kmitch225

Try removing it via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Updating payment card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.