You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

wiredmat Author

Level 1

8 points

iTunes store artwork missing

Hi, I have the latest update, but when I go to the iTunes Store both Movies & Music artwork don't appear. If you click on something on the following page the artwork does appear. This makes it hard to find something to purchase as I have to read the Title instead of just looking at the artwork. This issue just started recently, I'm running Windows 8.1 on an ASUS and have not had this issue before. I have all the artwork for items in my iTunes.

Is my computer blocking something? I hadn't updated in a while when this issue started, after updating today I still have the same issue.

Windows, Windows 6

Posted on Jun 5, 2019 12:52 PM

Top-ranking reply

turingtest2

Level 10

274,516 points

Posted on Jun 5, 2019 5:19 PM

See this thread: Gray boxes in iTunes store - Windows - Apple Community.

tt2

View in context

iTunes store artwork missing

Similar questions