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my old card failed as out of date i can’t add new card as old needs verification i can’t add or remove cause if active subscription. how am i meant to update them

Posted on Jun 5, 2019 1:45 PM

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Posted on Jun 5, 2019 11:21 PM

Try removing it via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Jun 5, 2019 11:21 PM in response to slmram

Try removing it via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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