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Payment

How to enter a new credit card number when old card lost/stolen and there is an outstanding payment due. Editing and adding new card doesn’t work.

iPhone 6 Plus, iOS 12

Posted on Jun 10, 2019 10:51 AM

Top-ranking reply

Level 8

36,764 points

Posted on Jun 10, 2019 10:58 AM

If you can't remove your last payment method or use no payment method with your Apple ID

Pay an unpaid balance

You can't remove a payment method if you have a balance due. Learn how to pay an unpaid balance or fix payment method issues.

After the unpaid balance is paid, you can remove your payment method.

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