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My Macbook Pro camera is not recognized in Webex.

Mac Pro camera doesn't seem to be working because it is not recognized in Webex meeting.



[Re-Titled by Moderator]

MacBook Pro 13", macOS 10.14

Posted on Jun 11, 2019 12:15 PM

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Question marked as Top-ranking reply

Posted on Jun 11, 2019 4:06 PM

Try going to the Apple logo  on the top-left corner and choose the System Preferences menu. Open the Security & Privacy icon. Click the Privacy tab and click the padlock on the bottom-left corner and enter your password to unlock the padlock. If it will not unlock then you need an Administrator account to do this. From there click on Camera in the list and make sure the Webex app is enabled to access the camera. You may wish to do the same for Microphone as well:


1 reply
Question marked as Top-ranking reply

Jun 11, 2019 4:06 PM in response to belladog1977

Try going to the Apple logo  on the top-left corner and choose the System Preferences menu. Open the Security & Privacy icon. Click the Privacy tab and click the padlock on the bottom-left corner and enter your password to unlock the padlock. If it will not unlock then you need an Administrator account to do this. From there click on Camera in the list and make sure the Webex app is enabled to access the camera. You may wish to do the same for Microphone as well:


My Macbook Pro camera is not recognized in Webex.

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