You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Safari Can’t Open The Page

Safari can’t open the page “https://www.youtube.com/results?search_query=violet+grohl” because the server where this page is located isn’t responding.


I get the same error with every page I try to open. This has just started in the last 30 minutes with my MacBook Air. I’ve never had this problem before. All 3 iPads and 2 iPhones still work with no issue. I’ve shut down the computer and router, but nothing helps.


Thanks.

Misha


[Personal Information Edited by Moderator]

MacBook Air

Posted on Jun 15, 2019 1:58 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2019 2:28 PM

Are you running any anti-virus programs?


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information

1 reply
Question marked as Top-ranking reply

Jun 15, 2019 2:28 PM in response to misha0879

Are you running any anti-virus programs?


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information

Safari Can’t Open The Page

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.