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cathysoho Author

Level 1

4 points

computer does not recognize Ipod touch 6th gen

My Ipod touch 6th gen is not recognized. I tried looking for Apple Mobile Support Device in Device Manager, but it does not exist. I have been able to connect in the past, but no longer. I have tried several USB cables. For the new songs that I wanted to sync with iTunes, they show on the Ipod Touch, but I need to be connected to Wifi for them to be played, otherwise they are grayed out. Is there a driver that I need to download? Should I reinstall iTunes?

iPod, iOS 12

Posted on Jun 16, 2019 5:05 PM

Top-ranking reply

ckuan

Level 10

120,752 points

Posted on Jun 16, 2019 5:06 PM

See here: If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

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computer does not recognize Ipod touch 6th gen

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