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User profile for user: Mindy Sue
Mindy Sue Author
User level: Level 1
4 points

Disabled iPad mini

My granddaughter disabled my iPad mini. I connected it to my computer, but I cannot do anything. I don't want to lose everything. Can this be fixed?

iPad, iOS 12

Posted on Jun 18, 2019 7:11 PM

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User profile for user: ckuan
ckuan
User level: Level 10
120,752 points

Posted on Jun 18, 2019 7:21 PM

You need to use computer iTunes to recover.

Start here: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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Disabled iPad mini

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