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after we connect it to WiFi it says that it’s waiting for it to activate but then it gives us a “your IPad could not be activated because the activation server cannot be reached. Try connecting your IPad to iTunes to activate it, or try again in a couple of minutes” screen. We already tried connecting it to iTunes and we also waited a few minutes and it still won’t work.
iPad Air Wi-Fi, Cellular
Follow the directions in this link. It says for iPhone, but it's the same for iPad: If you can't activate your iPhone - Apple Support
Follow the directions in this link. It says for iPhone, but it's the same for iPad: If you can't activate your iPhone - Apple Support
iPad
