You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Security Questions

Why can’t I reset my security questions?

Posted on Jun 28, 2019 6:16 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2019 7:43 AM

Why can't you ? What happens ?


If you are using these instructions and using the online automated system : If you forgot the answers to your Apple ID security questions

contact Support in the country where you live (and which is therefore the country on your account) and see if they can reset them for you : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Jun 28, 2019 7:43 AM in response to jayquan64

Why can't you ? What happens ?


If you are using these instructions and using the online automated system : If you forgot the answers to your Apple ID security questions

contact Support in the country where you live (and which is therefore the country on your account) and see if they can reset them for you : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Security Questions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.