You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my ipad still stuck on the Apple logo

i already try all the method. what can i do?

iPad Air 2, iOS 9

Posted on Jun 30, 2019 9:23 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 30, 2019 4:14 PM

Saying you tried all the methods, doesn't tell us what you actually tried. The methods you should have tried include the following.


  1. Reboot: Press and hold BOTH the power and home buttons at the same time (keep holding past the swipe to shut down) until the Apple Logo appears, then let go.
  2. Recovery Mode: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
2 replies
Question marked as Top-ranking reply

Jun 30, 2019 4:14 PM in response to valensia

Saying you tried all the methods, doesn't tell us what you actually tried. The methods you should have tried include the following.


  1. Reboot: Press and hold BOTH the power and home buttons at the same time (keep holding past the swipe to shut down) until the Apple Logo appears, then let go.
  2. Recovery Mode: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

my ipad still stuck on the Apple logo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.