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Billing issues

I subscribed to a 3 month free trial for Apple music and immediately got a deduction from my account. Anyone know what it is for?

Posted on Jul 1, 2019 4:56 AM

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Question marked as Top-ranking reply

Posted on Jul 1, 2019 2:07 PM

The trial is for new users, did you have it before?

You can view it on the web.


See your purchase history in the App Store or iTunes Store

https://support.apple.com/en-ca/HT204088#web

“You can view your purchases from the last 90 days using a browser on any device. Go to reportaproblem.apple.com, then sign in with the Apple ID and password that you use for purchases in the App Store or iTunes Store. If you need help with a two-factor authentication code, learn what to do.”

5 replies
Question marked as Top-ranking reply

Jul 1, 2019 2:07 PM in response to Kemdirim

The trial is for new users, did you have it before?

You can view it on the web.


See your purchase history in the App Store or iTunes Store

https://support.apple.com/en-ca/HT204088#web

“You can view your purchases from the last 90 days using a browser on any device. Go to reportaproblem.apple.com, then sign in with the Apple ID and password that you use for purchases in the App Store or iTunes Store. If you need help with a two-factor authentication code, learn what to do.”

Jul 1, 2019 2:10 PM in response to Kemdirim

The charges can be for other iTunes purchases

Apple Music will say “Apple Music Membership”


Please review the below links:, the last one being the likeliest reason:


Billing issues

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