You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

older ipad locked out will not connect to itunes said need passcode forgot passcode. did not backup on a computer.

older ipad locked out will not connect to itunes said need passcode forgot passcode. did not backup on a computer.


How can I unlock and restore to factory settings

iPad

Posted on Jul 7, 2019 6:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 7, 2019 6:55 AM

You erase the device by following the directions in this link: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


You don't have to back up to a computer. You could have been using iCloud backup, but if you haven't, all data will be lost.

1 reply

older ipad locked out will not connect to itunes said need passcode forgot passcode. did not backup on a computer.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.