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possible malware

I have a new MacBook Pro. For days I have been receiving messages from Mac Cleanup Pro, saying I have all kinds of issues. I believe this is a scam but I don't know w to get rid of it. I don't think I've clicked on anything because I didn't believe it.

MacBook Pro 13", macOS 10.14

Posted on Jul 8, 2019 11:50 AM

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Posted on Jul 8, 2019 11:53 AM

You can try booting in safe mode.

Use safe mode to isolate issues with your Mac - Apple Support

You can try running MalwareBytes to find and remove malware.

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Jul 8, 2019 12:26 PM in response to maclady71

Thank you, Bob. I did restart in Safe Mode, seemed okay, then restarted in regular mode. The icon was still there in my dock, so I deleted the icon then found the actual app and deleted it. Now it seems fine. I should probably have tried that sooner but I didn't want to take a chance and mess up my new Mac. You were very helpful, and now I know about SafeMode!!

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possible malware

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