You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a new MacBook Pro. For days I have been receiving messages from Mac Cleanup Pro, saying I have all kinds of issues. I believe this is a scam but I don't know w to get rid of it. I don't think I've clicked on anything because I didn't believe it.
MacBook Pro 13", macOS 10.14
You can try booting in safe mode.
Use safe mode to isolate issues with your Mac - Apple Support
You can try running MalwareBytes to find and remove malware.
You can try booting in safe mode.
Use safe mode to isolate issues with your Mac - Apple Support
You can try running MalwareBytes to find and remove malware.
Thank you, Bob. I did restart in Safe Mode, seemed okay, then restarted in regular mode. The icon was still there in my dock, so I deleted the icon then found the actual app and deleted it. Now it seems fine. I should probably have tried that sooner but I didn't want to take a chance and mess up my new Mac. You were very helpful, and now I know about SafeMode!!
possible malware
