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why cant i download free apps

I cannot download free apps it keeps on telling me to add a payment

iPhone 6, iOS 12

Posted on Jul 11, 2019 1:11 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 11, 2019 1:18 PM

Payment methods that you can use with your Apple ID - Apple Support

Create or use your Apple ID without a payment method - Apple Support

If you can't choose None when you edit your Apple ID payment information - Apple Support


If you did not create your Apple ID using the method to do without a credit card, then you need to add a credit card to your account. That is how Apple verifies your identity. If there is no payment method entered, you cannot even download free apps, as your account is not complete. If you don't have a method entered, you will have to do that. If you do and it is out of date, you will need to update it. Or, you can purchase an iTunes card somewhere and load that.

1 reply
Question marked as Top-ranking reply

Jul 11, 2019 1:18 PM in response to Madison_mayo_1_4

Payment methods that you can use with your Apple ID - Apple Support

Create or use your Apple ID without a payment method - Apple Support

If you can't choose None when you edit your Apple ID payment information - Apple Support


If you did not create your Apple ID using the method to do without a credit card, then you need to add a credit card to your account. That is how Apple verifies your identity. If there is no payment method entered, you cannot even download free apps, as your account is not complete. If you don't have a method entered, you will have to do that. If you do and it is out of date, you will need to update it. Or, you can purchase an iTunes card somewhere and load that.

why cant i download free apps

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