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apriljewel Author

Level 1

4 points

payment verification errors

I'm unable to delete a previous debit card and cannot add a new card until I verify the old card. What do I do?

iPhone 8 Plus, iOS 12

Posted on Jul 12, 2019 4:59 PM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Jul 12, 2019 11:07 PM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage

If that also doesn't work contact iTunes Support and see if they can help you do it : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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payment verification errors

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