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DebSills Author

Level 1

4 points

I made a purchase in Angry Birds. The money was pulled from my card but the package I bought did not load to my phone.

My purchase in Angry Birds did not load to my game, but the money was taken off my visa

iPhone 6, iOS 12

Posted on Jul 13, 2019 10:33 AM

Top-ranking reply

King_Penguin

Level 10

334,186 points

Posted on Jul 13, 2019 11:26 PM

Contact the game's developer. If they can't or won't help contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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I made a purchase in Angry Birds. The money was pulled from my card but the package I bought did not load to my phone.

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