You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

8 points

Sync iPhone photos with laptop

I cannot find the iPhone button on iTunes. So I am unable to sync from phone to laptop

Posted on Jul 15, 2019 5:03 PM

Top-ranking reply

Level 10

210,884 points

Posted on Jul 15, 2019 5:20 PM

You just posted a screen shot of iTunes, so you apparently have it. You may not have the required version, however.

iTunes isn't recognizing your iPhone. You need iTunes version 12.9.5. This link may help-->If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support - click on the blue text.

View in context

Similar questions