You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Updating iTunes account payment method

My credit card company has Updated/ change my credit card information due to fraudulent activity on my card, how do I now update my iTunes account payment method with the new information? I want to add the new card information but is saying I need to validate the old card first which cannot be done.

Posted on Jul 19, 2019 3:33 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2019 3:34 AM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Jul 19, 2019 3:34 AM in response to Pnathe

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Updating iTunes account payment method

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.