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Ronboy5987 Author

Level 1

4 points

Locked Phone

Hi there I have bought a phone but it's locked under an apple ID the lady doesn't know the ID is there anyway I can use the phone without these details and use my Apple ID??

Posted on Jul 22, 2019 8:34 AM

Top-ranking reply

Eric Root

Level 10

684,615 points

Posted on Jul 22, 2019 8:38 AM

She will have to sign out of the phone and turn Find My Phone off. If she can't do that, the phone is worthless to you. Ask for a refund.

Activation Lock - Turn off Find My iPhone

She can try the links below.

Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.

Apple ID - Find

Enter the Apple (iCloud) ID and click Forgot Password.

Apple ID - Manage

Apple ID – Forgot Password

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Locked Phone

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