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huandang04 Author

Level 1

0 points

Problem with my iphone XS MAX

Why my iphone suddently shutdown and I can not restart it ? How can I fix this problem does not happen again ?

iPhone XS

Posted on Jul 30, 2019 7:30 PM

Top-ranking reply

jo_phine

Level 2

236 points

Posted on Jul 30, 2019 7:36 PM

try to force restart the phone (press volume up, press volume down, press and hold side button until you see apple logo) - do these steps as quickly as you can. if you have further issue, use the steps in this article: https://support.apple.com/en-us/HT201263 to force update your phone with new clean software.

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Problem with my iphone XS MAX

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