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Apple ID being used not by me

I got a a pop up message that said another device that doesn’t belong to me is using my Apple ID. How do I resolve this issue and ensure my personal information isn’t being compromised?

iPhone 8 Plus

Posted on Jul 31, 2019 5:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 31, 2019 6:28 AM

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article. below.


Apple ID device list -Check to see where you‘re signed in


You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Apple ID has been compromised


 Apple ID Password Change


Note the restrictions in the article.


Apple ID Name Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication


 Two Factor Authentification availability


 Apple ID - Using app-specific passwords


Apple ID - Two Step Verification App Specific Passwords


Apple ID - Two Step Verifications FAQ

1 reply
Question marked as Top-ranking reply

Jul 31, 2019 6:28 AM in response to holli145

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article. below.


Apple ID device list -Check to see where you‘re signed in


You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Apple ID has been compromised


 Apple ID Password Change


Note the restrictions in the article.


Apple ID Name Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication


 Two Factor Authentification availability


 Apple ID - Using app-specific passwords


Apple ID - Two Step Verification App Specific Passwords


Apple ID - Two Step Verifications FAQ

Apple ID being used not by me

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