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Level 1

4 points

Display Arrangement Tab Missing

I connected my Macbook Pro to the tv last night and today it is not recognising my monitor.

I have new cables and a new monitor (working perfectly prior to connecting to the TV)
I have turned everything off and disconnected all cables
Rebooted and reconnected
Conducted an SMC Reset
Pressed Option to unhide display detection - but no response.

I'm out of ideas now. :/ If anyone could assist that would be great.

Thank you

Posted on Aug 7, 2019 5:53 PM

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Community Specialist

Posted on Aug 8, 2019 11:26 AM

Greetings krystal_kiwi,

Thanks for visiting the Apple Support Communities! I understand you're unable to use an external display with your MacBook Pro as expected.

Nice job with the troubleshooting steps you've taken. I suggest reviewing the additional steps within the following support article: Get help with video issues on external displays connected to your Mac - Apple Support

If the issue persists, I suggest having your Mac serviced for further assistance: Get your Mac ready for service - Apple Support

Kind regards.

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