You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: mazmy2
mazmy2 Author
User level: Level 1
8 points

iPhone X replacement

What do you need in case of replacement the phone

iPhone X

Posted on Aug 8, 2019 11:19 AM

Reply
Question marked as Top-ranking reply
User profile for user: y_p_w
y_p_w
User level: Level 6
17,696 points

Posted on Aug 8, 2019 12:28 PM

Nothing other than the phone. Any required diagnostic will be done via WiFi or maybe the Lightning port. They don't care about the box. A replacement typically comes in a white box without any graphics. There will be no accessories packaged with the replacement.

View in context

Similar questions

6 replies
Question marked as Top-ranking reply
User profile for user: y_p_w
y_p_w
User level: Level 6
17,696 points

Aug 8, 2019 12:28 PM in response to mazmy2

Nothing other than the phone. Any required diagnostic will be done via WiFi or maybe the Lightning port. They don't care about the box. A replacement typically comes in a white box without any graphics. There will be no accessories packaged with the replacement.

Reply

iPhone X replacement

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up