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User profile for user: sjsjsjsjsjsjs
sjsjsjsjsjsjs Author
User level: Level 1
39 points

Safari Crashes After Download

My Safari crashes after every fourth or fifth file I download. Upon the file downloading, Safari becomes completely responsive and needs to be force-quit. Only when I go into the force-quit menu, it does not say the application is not responding. I've tried waiting it out, but 20 minutes later (for an 11kb PDF) it still had not recovered.


This is becoming so commonplace and frustrating that I'm about ready to scrap Safari for Chrome. Any ideas what's causing this? I'm losing work and it's frustrating.


Mojave 10.14.6 (18G87)

Safari Version 12.1.2 (14607.3.9)

Posted on Aug 25, 2019 8:57 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,615 points

Posted on Aug 26, 2019 8:53 AM

Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

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Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,615 points

Aug 26, 2019 8:53 AM in response to sjsjsjsjsjsjs

Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

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Safari Crashes After Download

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