You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: EAalsop
EAalsop Author
User level: Level 1
8 points

Finger ID Passcode Problem

My finger ID passcode option stopped working after I got my screen fixed on my iPhone 6s and if I were to look up a previous back up, will it come back then to work?

iPhone 6s

Posted on Aug 28, 2019 11:43 PM

Reply
Question marked as Top-ranking reply
User profile for user: KiltedTim
KiltedTim
User level: Level 10
202,228 points

Posted on Aug 29, 2019 9:46 AM

You can ask, but don't hold your breath. There is a very good chance you'll be turned away. The best case scenario is they will charge you to replace the display and home button with legitimate Apple parts.

View in context

Similar questions

6 replies

Finger ID Passcode Problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up