Trojan virus threat

You're welcome.

I got a less common scam call yesterday. It started out with a recorded message (that initially sounded like it was a real person) stating they were calling from some company name I'd never heard of before. After pattering on for 15 seconds or so about what they supposedly make and do, it asked a question that was unrelated to everything before it:

"Can you hear me okay?"

What they're trying to do is get you to say "Yes." From there a scammer will take the information they already have about you (name, address) and use that verbal answer as voice confirmation of a purchase, despite the obvious fact you never talked about purchasing anything.

Instead, I said "Maybe."

A few seconds of silence from the other end and (click), they hung up.

Any and all such calls, messages and emails are scams. The crook is also a complete idiot calling it a Trojan Virus. Trojans and viruses are entirely different types of malware. Putting them together is meaningless nonsense.

Unless you've jailbroken your iPhone, it's just short of impossible to infect one. Remove any AV software you've installed from the App Store. All of it - 100% of it - is pure, useless junk. iOS is a locked down OS. The only place iOS AV software can even look for anything is itself.

I've gotten this same basic email dozens of times. Let me guess, you have to send a random amount of money to a Bitcoin account.

Delete and ignore.

Haha! Yes, AV can mean either of two well known acronyms. But since you mentioned downloading anti-virus software, I figured you'd get that's the one I meant.

These emails seem personal because the crooks are using stolen data from the security breeches at many companies to get your name, current or old passwords, and other data that lends more realism to the messages.

You have absolutely nothing to worry about, as far as their threats. They have no video. And being crooks, what would stop them from releasing it anyway after you paid? And as a crook would usually do, they'd come back and say that's not enough. Pay xxx more or we'll still do it. They'll keep hounding the victim for money for as many times as they pay.

About the only thing you need to consider at all is if they mentioned having one of your passwords that may be current to a service you use. Typically, they don't know what the password is for. But if it is one you're using, change it at that site just to make what they have useless.

It's just a scare tactic. There are no viruses for an iPhone unless jailbroken. No one can access your camera. Ignore them.

It's not advised to jailbreak an iOS device.

if you think you have inadvertently done so you should reset it to factory setting

https://support.apple.com/en-us/HT201252

You would have to actively jailbreak it. Your iPhone is NOT jailbroken.