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i keep getting "there was an error connecting to the apple id server"

how to fix this


iPhone 6

Posted on Aug 31, 2019 7:56 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2019 8:15 AM

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

1 reply
Question marked as Top-ranking reply

Aug 31, 2019 8:15 AM in response to wallace4usc

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

i keep getting "there was an error connecting to the apple id server"

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