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When I try to update or install new apps, its says "my account has been disabled in the appstore and itunes". What should I do to fix this? Thanks.

When I try to update or install new apps, its says "my account has been disabled in the appstore and itunes". What should I do to fix this?


Thanks.

iPhone 6

Posted on Sep 5, 2019 6:45 AM

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3 replies

Sep 5, 2019 11:16 AM in response to kendoblast

See the following from the link I posted and click on the "contact Apple Support" shown in it:


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


When I try to update or install new apps, its says "my account has been disabled in the appstore and itunes". What should I do to fix this? Thanks.

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