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The current owner is neither with me or can be communicated. How can I set it up?

The current owner is neither with me or can be communicated. How can I set it up?

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Sep 5, 2019 8:12 PM

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Question marked as Top-ranking reply

Posted on Sep 5, 2019 8:47 PM

If you can't contact them  to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account, the device is useless. Apple will not unlock it unless you have a copy of the original purchase receipt with the serial number on it.


Activation Lock - Turn off Find My iPhone 

1 reply
Question marked as Top-ranking reply

Sep 5, 2019 8:47 PM in response to Ivan6229

If you can't contact them  to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account, the device is useless. Apple will not unlock it unless you have a copy of the original purchase receipt with the serial number on it.


Activation Lock - Turn off Find My iPhone 

The current owner is neither with me or can be communicated. How can I set it up?

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