You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone won’t update

Every time I try to update my phone their is a verification problem but I don’t know what it is

Posted on Sep 7, 2019 6:29 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 7, 2019 6:43 AM

How's the free storage on your iPhone? To update it wirelessy (via Wifi) you need at least 5-7GB

See this support guide:--> Get help with over-the-air iOS updates - Apple Support

If the issue still persists, try to update it via iTunes on a computer.

If you don't have a computer, borrow one from your friends, or ask for help at an Apple Store or Authorized Service Provider:--> Apple – Location Selector

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Sep 7, 2019 6:43 AM in response to vences47

How's the free storage on your iPhone? To update it wirelessy (via Wifi) you need at least 5-7GB

See this support guide:--> Get help with over-the-air iOS updates - Apple Support

If the issue still persists, try to update it via iTunes on a computer.

If you don't have a computer, borrow one from your friends, or ask for help at an Apple Store or Authorized Service Provider:--> Apple – Location Selector

Regards

Giulio

My phone won’t update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.