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Please help!
So I purchased 2 songs on iTunes to my iPhone which downloaded well. I then went onto my iPod, went into iTunes, saw the songs were purchased but I can’t download them. The purchased box is grey and I can’t open it. Any ideas?
Thanks in advance
Thanks king..penguin but I’ve already tried that.
when I open up the album I purchased the 2 songs from, the song list is there and next to it is a grey box with purchased in it but when I click it, nothing happens!!
so the songs are in my iTunes account but I can’t download them
You've checked to see if it's hidden from the Purchased area ? Have you contacted iTunes Support ?
Go to the Purchased section to redownload them : Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books - Apple Support
Check to see if you've hidden them from there : Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support
This is as far as it let’s me go
You are not in the Purchased section, tap on the More button bottom right of the app
No, clicked that, clicked purchased and the songs aren’t even in the list, only the previously bought songs from months ago!
its never been this complicated before!
i appreciate your help, thank you
No, not hidden, clearly says purchased but won’t let me click on it.
very strange. Never mind, I’ve given up on it but again thanks for all your help
Purchased music from itunes
