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Level 1

5 points

Suddenly dies

My phone suddenly dies,

I have 40%-50% and the screen turns black and I can’t get it to work again.

First time this happened it took 2 hours to use it again.

Last night this happened and took 8 hours to use my phone again.

iPhone XS

Posted on Sep 18, 2019 5:56 AM

Top-ranking reply

Level 10

124,793 points

Posted on Sep 18, 2019 5:57 AM

Get an appointment at an Apple Store for an evaluation.

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