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Trey-manning Author

Level 1

4 points

Won’t let me update my phone

I woke up to a message saying that I can’t use cellular data untill I update my iPhone. I keep trying to update it but it keeps saying I’m not connected to the internet anymore but I am

iPhone 8 Plus

Posted on Sep 18, 2019 6:14 AM

Top-ranking reply

anypats

Level 7

21,345 points

Posted on Sep 18, 2019 7:49 AM

This usually happens when you have an older iOS version that was downloaded but never installed. Go to Settings > General > iPhone Storage and wait for the apps to populate below. Look through them and see if you can find an iOS update. For any that are there, delete them. After that try updating iOS again and it should work.

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Won’t let me update my phone

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