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Tightwade Author

Level 1

5 points

Emails from Apple says my user name has been used by someone else

Email says my Apple ID was used by someone else and to contact Apple Support, is this a scam or real?

iPhone 5c

Posted on Sep 18, 2019 8:04 AM

Top-ranking reply

macjack

Level 10

111,204 points

Posted on Sep 18, 2019 8:08 AM

In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Emails from Apple says my user name has been used by someone else

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