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airdrop greyed out on iphone 6s?

okay so- i'm trying to use airdrop, but in control center, it's greyed out.


i've already done the following:

1) check content restrictions and airdrop is enabled

2) turn airplane mode on and off

3) restart phone twice

4) turn on/off wifi and bluetooth

5) reset network settings


also, it's missing from settings. i saw a thread similar to this, but the problem was fixed when the person with the problem reset network settings and it worked. it still doesn't work for me.

please help!


iPhone 6s

Posted on Sep 19, 2019 4:56 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2019 4:59 PM

Hello,


As a final step, please restore the device to factory settings using the iTunes on a computer


https://support.apple.com/en-ca/HT201252


Before restore, I suggest taking a backup of your iPhone


https://support.apple.com/en-us/HT203977

2 replies

airdrop greyed out on iphone 6s?

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