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I can’t access any of my email accounts from my iPad. Screen flashes black and goes back to the home screen. How can I fix this?

How can I fix my email access from my iPad. Yesterday it was happening with my iPhone as well. Screen goes black and goes back to the home screen

Posted on Oct 1, 2019 4:23 AM

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Question marked as Top-ranking reply

Posted on Oct 1, 2019 11:03 AM

Thank you for your reply.

I finally called Apple support, and turns out that there was a software update that I had never received notification of.

The current software is 13.1.2

It is now working, however its not 100%.

Its very slow, so if it continues I will call back, since I now have a case number.

2 replies
Question marked as Top-ranking reply

Oct 1, 2019 11:03 AM in response to QuickPost

Thank you for your reply.

I finally called Apple support, and turns out that there was a software update that I had never received notification of.

The current software is 13.1.2

It is now working, however its not 100%.

Its very slow, so if it continues I will call back, since I now have a case number.

I can’t access any of my email accounts from my iPad. Screen flashes black and goes back to the home screen. How can I fix this?

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