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User profile for user: O_P
O_P Author
User level: Level 1
4 points

Cannot open App Store

I updated my iPad to iOS 13 and when I open the App Store, it kept saying loading. Is there any suggestions for this problem?

Posted on Oct 4, 2019 2:24 AM

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User profile for user: QuickPost
QuickPost
User level: Level 10
103,365 points

Posted on Oct 4, 2019 8:24 AM

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.

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Question marked as Top-ranking reply
User profile for user: QuickPost
QuickPost
User level: Level 10
103,365 points

Oct 4, 2019 8:24 AM in response to O_P

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.

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Cannot open App Store

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