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Cannot enable Photo or Camera access within any apps

I have an iPhone 7 that I upgraded to iOS 13 yesterday. Although I was initially able to use my camera and photos normally within apps (i.e. Instagram, Snapchat, Messenger) today it gave me the message that I had to enable Camera and Microphone access in order to utilize these functions. When I clicked on the Agree button, it redirected me to the "Allow ____ to access" page in settings for each app, where Location, Notifications, Background App Refresh etc. were all controllable but Photos and Camera were not there at all. When I go into Settings --> Privacy --> Photos or Settings --> Privacy --> Camera to grant access to the apps that have requested permission to access, it says "Apps that have requested access will appear here" but there are no apps listed. I have uninstalled and reinstalled the apps, as well as resetting to factory privacy settings ... not sure how I can grant camera/photo access within these apps.

iPhone 7

Posted on Oct 15, 2019 10:29 AM

Top-ranking reply

Joseph_S.

Community Specialist

Posted on Oct 21, 2019 10:59 AM

Hi lydiafromwindsor,

Thank you for using the Apple Support Communities. I understand you're unable to allow access to your camera and microphone.

Try tapping Settings > Screen Time > Content & Privacy Restrictions > Microphone; is this set to Allow, or something else? Use parental controls on your child's iPhone, iPad, and iPod touch

Take care.

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Cannot enable Photo or Camera access within any apps

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